Chapter Summaries PDF Print E-mail
Pathways to Performance: A Guide to Transforming Yourself, Your Team, and Your Organization

by Jim Clemmer

Chapter Summaries

Pathways to Performance is a book about change and choices. High performance is driven by having a clear vision of where you are going, knowing your customers, your team, and yourself, then choosing a path that will better serve your customers and fully develop the tremendous potential in your team and yourself.

Many thanks to Cam Howey, Stelco Inc,. for his efforts in creating these summaries.

Chapter 1: Changing, Learning, and Improving

Chapter 2: Wandering Off the Improvement Trail: The Deadly Dozen Failure Factors

Chapter 3: The High-Performance Balance: Managing Things, Leading People

Chapter 4: Self-Leadership: It All Starts with You

Chapter 5: The Big Picture: A Map to Improvement Pathways and Passages

Chapter 6: Who Are You and What Do You Want?

Chapter 7: Picturing Your Preferred Future

Chapter 8: Principles

Chapter 9: Purpose

Chapter 10: Pinpointing Your Customer/Partner Performance Gaps

Chapter 11: Tomorrow's Markets and Customers: Exploring, Searching, and Creating

Chapter 12: Innovation and Organizational Learning

Chapter 13: Establishing Goals and Priorities, Getting Organized, and Managing Time

Chapter 14: Sketching Your Pathway to Performance

Chapter 15: Infrastructure, Process, and Discipline

Chapter 16: Process Management

Chapter 17: Teams

Chapter 18: Skill Development

Chapter 19: Measurement and Feedback

Chapter 20: Structure and Systems

Chapter 21: Education and Communication

Chapter 22: Reward and Recognition

Chapter 23: Change Champions and Local Initiatives

Chapter 24: Review, Assess, Celebrate, and Refocus

Chapter 25: Change Checkpoints, Improvement Milestones and Ringing True to You

 

 
 
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    "I am one of many believers who've used Jim's workshops and books to introduce significant and successful change."
    Barry Goode, General Manager, Caribbean North District, IBM Canada Ltd.
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    "Motivating, thought provoking, inspiring, informative, practical."
    Shaunna Rainey, Manager, Employee Development, Air Canada
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    "Jim provides the 'coaches' huddle to take action at your workplace and life."
    Devy Breda, AV Systems Specialist, Mulvey & Banani International Inc.