Derek is an Executive Consultant with The CLEMMER Group, a firm providing strategic consulting, education and training, executive development, and improvement tools for personal, team, and organization transformation. Derek provides a broad range of consulting services to executives, teams, and organizations undertaking transformation and performance improvement initiatives. He helps Clients tailor and use the most effective strategies, skills, and tools for high personal, team, and organization performance.

Derek has almost three decades of management experience with Bell Canada. His highly successful career included a developmental mix of staff support, internal consulting, and senior operations positions. Before retiring from Bell, Derek held a senior management position responsible for all customer operations in Eastern Ontario. He managed large multi-functional operations that provided telecommunication services to over 1 million customers. Derek was also a leader in Bell Canada's implementation of Total Quality Management. He successfully coached, lead, and developed people in a team-based organization dedicated to customer service and maintained the improvement initiative's momentum. Derek is a highly skilled communicator with hands-on, practical experience in both teaching and using personal, team, and organization improvement. He studied and benchmarked transformation approaches and practices in dozens of leading and very successful organizations across North America and around the world.

In addition to his strong background in Total Quality Management, Total Quality Planning Tools and Seven Step Methodology, Leadership and Coaching Skills training, Derek is also a certified facilitator in Total Quality Concepts, Creativity and Lateral Thinking, Stephen Covey's Seven Habits of Highly Successful People, and Coaching for High Performance.

Derek is President of Junior Achievement of Ottawa-Carleton and a member of the Board of Directors of Junior Achievement of Canada. He holds an Honors Bachelor of Arts degree from York University in Toronto and an Executive MBA from McGill University in Montreal. He lives just outside Ottawa, in Stittsville, Ontario, with his wife Barbara. They have two children, Kim and Lee, and two grandchildren, Tyler and Brandon.