Complimentary TeleConference PDF Print E-mail

Listen to Jim Clemmer's 90 minute presentation on

Developing a Customer-Centered Organization

from the comfort of your office!

Recorded September 27, 2001

The teleconference has two parts - audio and visual. To access the audio portion, please click on the link below. A RealAudio file will begin to play.*

PLAY RealAudio Recording of Teleconference 5.6MB

Follow along with the visual portion of the teleconference by clicking on the link below, while you are listening to the RealAudio play.**

VIEW Slide Presentation for Teleconference

*RealAudio must be installed to access the audio portion. *You can click here to download a free RealAudio player.

Click Here to Learn More About Leading a Customer-Centered Organization Workshop Options.

 
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    "Finally an author has been brave enough, brilliant enough, and experienced enough to state the basic truths about effective managers running successful, fulfilling, motivated corporations
    Mary-Frances Turner, Commissioner, Development Services, Town of Markham

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    "Finally an author has been brave enough, brilliant enough, and experienced enough to state the basic truths about effective managers running successful, fulfilling, motivated corporations
    Mary-Frances Turner, Commissioner, Development Services, Town of Markham

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    "Great insights into leadership skills!"
    Peter Thorn, Vice President, Claims, HB Group Insurance